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Trevor Henry Motorhome Parts

Trevor Henry

Shop Manager

After a stint in the Southdowns’ parts department, Trevor recently returned to the role he enjoys most – retail management.

Q What made you decide to change your job?
A Before joining Southdowns, I had spent 12 years working in retail – in the camping accessories business – so when Colin the previous shop manager left I immediately applied for the job. I had all the right experience and lots of ideas to increase profitability and I’m delighted to be back doing what I really enjoy.

Q What does your new job involve day-to-day?
A I manage the shop during the week, which is located at Painter Close and I’m responsible for all the buying and decision-making. I have a shop assistant – Dave – who works with me during the week and the former retail manager Stephen Mead and his wife Sheila still work on weekends.

Q How is your new role working out so far?
A The biggest change I’ve made to-date is pushing for more floor space and a new mezzanine floor which has more than doubled the size of the shop. We’re now able to display awnings so that customers can see exactly how they would work with their motorhome. There is now far more room for bike racks, satellite and TV systems to really show them to their best advantage. We’ve also expanded our accessories range downstairs and we’re now selling caravan accessories too because there’s no one else in the area that stocks them. I could see how much potential there was in the shop and, so far, I’m being proved right. The change's we've made are paying off with turnover increasing and takings up to 30% on the year so far.We’re getting more online enquiries and Sara Bennett, Southdowns’ Sales Administrator is actively promoting the shop on social media. People now know we’re here and that we sell what they’re looking for. I’m 99.9 per cent certain that all our hard work will pay off. I’d like to expand further – but come back in a few years’ time to talk to me about that!.

Trevor is married to Pauline and they live in Southampton with their daughter Sarah.

Click here to read what Trevor had to say last time we interviewed him in June 2015.

Trevor Henry Motorhome Parts