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Testimonials

We do try to please. So, its always nice to get thanks...

Good morning,

May I pass my congratulations on to your Company! This is only due to the personal service I receive from Stephen Mead every time I place an order.

We have a Motorhome. In Jersey there is nowhere on the Island where we can buy accessories for it. So we had to select a Company from many on the Internet. It was a random choice when we picked out Southdowns Motorcaravans.

So you can imagine how impressed we are to find Stephen! Stephen responds to my emails which are often at out of hours and odd times of the week, within seconds, and usually I have difficulty describing the item I need, as I have no brochure or sizes appertaining to the item I am looking for.

Never is there a problem he doesn't solve. He completely knows all about your stock sales, and he is friendly and obliging all the time, even if it's a Sunday morning, his voice on the telephone is upbeat and alert. Any item he sends to Jersey is well wrapped, arrives in good condition and no matter how large or small it takes no time at all before I receive it. Fantastic. I have never met this man naturally, as we live in Jersey. But the service he offers on behalf of your Company is like shopping at our friendly corner shop over here and we are a close Parish Community!

In fact I was surprised to learn that he was not the Manager/Owner of Southdowns Motorcaravans! His Customer Service is exemplary. It is a pleasure to do business with him. Thank you for taking time to read my email. I expect you are very busy especially if all your staff are as obliging as Stephen.

Regards Dianne
Mr. and Mrs. L Trinity, Jersey
September 2010

Hi Julie,

Everything was perfect. Job well done.

Thankyou. Best Regards, Nisheet, Chelmsford
August 2010

Good Morning.

I have been just looking at your site, which by the way is Excellent with the range of photos etc, you have put into each Motorhome, so well done !!

Kind Regards John D
August 2010

Hello

Thanks for sending the part I ordered on Sunday. Would you believe I have received it and fitted it already. What service you give. Well done.

Thanks George I
August 2010

First may I congratulate you on an excellent website particularly the gallery section, more comprehensive than anything provided by the manufacturers.

Regards John B
August 2010

Hi Julie

Just a wee note to say thanks, all the parts have arrived and my motorhome now looks like it was never damaged, your help is greatly appreciated.

Yours Sincerely Alasdair T
August 2010

Just a word of congratulations on your super-comprehensive set of photos.

Exactly what we buyers need to sort the vans out from our computers, so that we can go to the next show with only a few vans on our shortlist! I went to the last show hoping to buy a Burstner travel Van 620g (thinking I had whittles down my short list). Nowhere in the brochure did it say it only had one garage door (which was on our ‘must have’ list), so a lot of time was wasted.

Thank you for your sets of photos which will stop me making further mistakes!

A B
July 2010

Thanks for a first class service

Graham
July 2010

On Monday 19th July I phoned your company and spoke with Stephen Mead regarding a Fiamma awning part for my motor home.

I explained what I wanted, gave him the part number, and with seconds he understood what I was after. He checked with me again to ensure he had the correct information, ordered it, took payment and as promised the part arrived today, Tuesday 20th.

The reason for this email is that I live near Wigan in the North West and had spent a considerable amount of time on the phone with several stockists in the Lancashire, Cheshire and Greater Manchester area trying to locate the part. With exception of one the service and help they offered leaves a lot to be desired.

Your Mr Mead is a credit to your company. Please pass on my thanks for his polite, efficient, knowledgeable service.

Regards Bill D
July 2010

Just to say - thanks!!!

Delighted with the blocks and the shipment worked perfectly.

Regards, Howard
July 2010

Parcel arrived mid morning - many thanks for prompt & efficient service.

Regards. Graham Coates
July 2010

Guys an' Girls

I would like to say a big thank you to all of you, I ordered a part online Sunday it arrived Tuesday (today) and I fitted it and now I can use my awning again this weekend, I think you are very efficient and I will recommend to anyone.

Thanks again Geoff Levy
July 2010

Russell thanks for replying, I am now sorted.

Thanks once again.

Roma and Ernie B
July 2010

Dear Julie,

The locks duly arrived and have been installed. Many thanks for your help and prompt attention.

Kind regards Graham A
June 2010

Dear Julie,

Just a note to thank you for the excellent service you provided! To recap, I phoned you on Tuesday morning around 11am with my card details (having emailed my address) for two sets of door retainers. Imagine my surprise when they landed on my doorstep the very next morning! Feel free to use this message to get a pay rise or any other publicity. Fantastic service!!!!

Thank you Colin B
June 2010

Many thanks for the impressively rapid response to my query! I will see how I get on with the handlebar tape!

Thanks again, Dave C
May 2010

Good Morning Stephen

We would just like to say how delighted we are with our Tab Caravan. The service we have received from yourself and Southdowns has been superb. We will gladly recommend the company if anyone asks us about the Tab when we are on our travels.

Many Thanks Adam Hannah & Joshua
May 2010

Good afternoon.

Can you please pass on my greatest thanks to your parts department who quickly and efficiently sourced and supplied a new part for my Burstner Aviano i725. I just wish my local dealer would be as efficient.

Best regards. Fraser.
I.F.McD Estates Manager
April 2010

I have just received the parts I ordered for my Burstner Elegance 660i. They are exactly what I required and I wish to thank you for your prompt and efficient service.

Brian.
May 2010

Just a quick e mail to say thank you for a excellent service you gave me on my order no 100000141

Once again thank you Peter L
May 2010

Hi, I got the part today many thanks and a great service will use again.

Cheers Colin
March 2010

Hi Southdowns Motorhome Centre

I would like to thank Stephen Mead for his help on locating a Switch for my Truma water heater, it is now fitted and I have hot water.

It is comforting to make a telephone call and to talk to a friendly voice on the Other end of the phone, well done Southdowns I shall defiantly contact you again In the future

Regards Keith
March 2010

For the attention of Julie Topley

Many thanks for the last part of my spares order, everything arrived safely. You have confirmed my first port of call when I upgrade my motorhome

Many thanks Stuart H
February 2010

Hi Julie,

Many thanks for the door retainers you sent for our Laika motorhome. May I congratulate you on your quick and efficient service which is in stark contrast to the service I received from (elsewhere), who I had initially contacted as they are our nearest Laika dealers. It seems they are only interested if you want to buy a new vehicle from them or if you bought your current van from them. Needless to say I will recommend your firm to any other Laika owners I meet.

Geoff R.
January 2010

Hi Ben

Thanks for seeing that the towbar and other work went smoothly. I am pleased with how the the towbar fits etc. It lives up to your description and looks very neat. Despite my initial worries over the Credo you been reassuring all along and I am most grateful for that. In fact all of the people I have met at Southdowns have been very good.

Hope you and your family enjoy Christmas.

Regards EG

Thank you very much! Postie has just delivered it!

You guys do a great service!

Chris

Dear Trevor

Thank you for all your help yesterday. You made the day run very smoothly and all your staff were extremely helpful..

Regards Anne S

Mate (Julie) - if you ever get down to NZ there's a bed / tour guide / a good night

Absolute 1000000000000000000000000% Customer Satisfaction - if only there were more people out there like this.

Send this onto your boss as you should have his job.

Thanks for your time and help.

Cheers - have a great Christmas Julie and your family.

Steve H, Operations Manager, Industrial Products & Packaging, Hamilton, NZ

Hello,

Your Retail Manager, Mr Stephen Mead has been very helpful in a recent purchase, please pass on my sincere thanks

Kevin M

Thank you for a brilliant web site. First site I’ve encountered with a decent set of photo’s of motorhomes

Will be visiting soon.

Thanks again. John

Hi,

This morning when I emptied the mailbox it was a letter with four inside covers for our awning, I was very happy! Thanks for the great service and fast delivery!

We can certainly recommend you to other mobile home owners!

Best regards Jakob N

Michael

I know that Bryn is writing a personal thank you to you and all your staff but I just wanted to add my thanks.

The “wagon” was simply amazing and everyone was so incredibly helpful, kind and so very generous it was extremely humbling. Quentin was just incredible, patient and always on hand, what a guy!

I simply can’t thank you and everyone at Southdowns Motor Centre for your amazing support to Help For Heroes.

I promise not to contact you again for a while at least!!!

Warmest Regards Mark Elliott, Chief Of Staff, Help For Heroes

See our Help for Heroes story on our News Pages

Hello Joe,

Just to thank you for the good service you gave us today; we feel our trust will not be misplaced this time!

The van drove brilliantly on the way home and we are both delighted. The flowers were a nice touch.

Kind regards Carolyn and Keith F

Sir (Mike), you are a gent, and you know your stuff, bits ordered arrived today, just 19 hours after ordering, and you hit the nail on the head. fits a treat!!

Thank you most sincerely, ill be back for more for sure.

Many thanks again for your prompt response, invaluable help and great service and you can print it if you wish.

Ian

Hi Ben,

Just wanted to say thanks (and to your staff) for no doubt making an effort to get my motorhome ready.

You could probably tell I was slightly stressed, worrying as I know little about motorhomes and whether you could make it happen in time.

Its a great experience, don't know how I lasted without one! Looking forward to a holiday in it!

Thanks again Andrew.

Dear Michael

We are very pleased with our new Rexosline motor home. We went away for a few days and it was great. There were a couple of things we could not understand but your helpful team at Southdowns soon put us right.

J is very pleased with everything especially the Toilet. We have struggled with the bed it is much heavier but lovely to sleep in so much more space.

Thank you very much for finding the Van and enabling us to have it we would never have afforded all the Extras.

Thanks also to all your Staff who have been so helpful and patient especially Ben and you.

Love J

Dear Andy

Reference electrical fault on Delfin 680.(Jersey CI) I think the problem has now been sorted.

It was just to thank you for your prompt return of my phone call which is so rare these days. Your company has helped me on a few occasions before of which the service is exceptional.

Many thanks David W

Dear All at Southdowns ,

Thank you so much for the kind and efficient help you gave us last Saturday when we collected ' Bertie ' , our TAB 400L , and the flowers were a lovely surprise .

We felt very comfortable for our first night and enjoyed seeing people's reactions as we drove along too ! We are looking forward to getting to know it more this weekend .

With best wishes from 2 happy TAB owners , Sue and Mike M.

Hello and Good Morning,

This morning after receiving a reply to my email I visited the shop to get some items, I would like to comment that Mike, The Store Person was excellent and helped me so much.

I have visited many outlets in Southampton and I can assure you they could do with having ten minutes with him.

Cheerful and knowledgeable and most of all time for the customer.

Thank you and best wishes Jack P

Michael,

Have now been living continuously in the Cruiser for nearly one month. The MAN is behaving perfectly - going like a dream.

Our drive across Europe into Turkey was 4,100 kms, through some of the most treacherous weather imaginable, plus of course 3,400 metre mountains and blizzards and ice & snow with visibility down to 1 metre at times.

The MAN was perfect for such conditions. Have now done 8,400kms in the first month. Living in the Concorde is wonderful. It was speced exactly right for us. We would not change anything.

With best regards, Bernard & Olga B

Hi Stephen,

Just to let you know that the Isabella T@B awning bag and box have just been delivered ! Thanks V much, I’m well impressed.

Hello . . . . . I ordered an end stop for my Fiamma yesterday afternoon, it arrived this morning, !!!!

Thank you so much for such speedy service, and the gentleman (Stephen) was very helpful.

Thank you once again, IP

Dear Andy, Many thanks for your patience and knowledge earlier today when helping me on the phone with a problem on my Laika Ecovip double step.
I finally found the elusive problem, in no small part to your excellent directions around the van... seemingly from memory.

The van is due to be hired for a week as of tomorrow, so I stood to lose £400 with a cancellation, all for a 38p fuse but, I'd never have found that fuse without your help.

A credit to yourself and your company, well done.

Many thanks, Steve

Hi There, I just wanted to acknowledge the wonderful level of service I have just received from your company, I needed some Fiamma parts for my 1997 VW camper van and was going around in circles on there website, during my frustration I came across your website and called.

I was greeted by Stephen who took the reigns and within a couple of days the parts were on my van. I have since called Stephen to thank him. I wish I had received this level of service from where I purchased my van.

Regards Helena C T

Dear Michael

Thank you once again for your positive reply, how else could we or anyone ever goes elsewhere.

We love our new motorhome and had such great fun in our first visit this week to Longleat, in fact we would argue that we had more fun this week that all the tens of thousands we have spent in 5 star hotels over the world for many years.

I said to my wife that people are so friendly, respectful and considerate and I so wish I had done this 20 years ago.

Thank you once again for respecting our needs

Kindest regards Martin & Nikki K

Thank you very much for the service you gave and especially for the flowers.

Kind regards Alan & Pat C-O

Hi Michael, thought I'd send you a pic of Goliath (that's what we've christened our Concorde!),

We're in Almerimar, wild camping with the Germans - they all keep looking at our motorhome - probably because we've got the best one here (not that I'm biased or anything) and we are so pleased with it so thanks again for everything.

Regards Suzy

Hi Julie,

Andy phoned us with info and we have managed to repair fault without use of circuit board. I will sent it back to you.

Thanks for all your help, will you also thank Andy very much for his info and help.

Thanks again. regards John

Hi Julie,

Just to thanks to you and Andy, the part arrived at about 09.30 this morning and is now fitted and working ok. Excellent service as I only ordered it yesterday

Thanks Mark.

Julie

You are smashing !! thanks for all your help.

Clive.

Hi Alyson,

I really appreciate your help.

I have contacted the relevant authorities in France, and it looks like I have to obtain a certificate of conformity from the chassis ie Ford, but its a lot more complicated, i'm beginning to wish I hadn't bought it. I'll take it from there and see what happens.

Thanks again, Mark

Hi Alyson,

What an amazing service 10 Minutes after spending email for marker light it arrives in post most impressive. Have posted other one back many thanks

regards Jon Hillas (Aire Self Drive)

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	Testimonials We do try to please. So, its always nice to get thanks... Good morning, May I pass my congratulations on to your Company! This is only due to the personal service I receive from Stephen Mead every time I place an order. We have a Motorhome. In Jersey there is nowhere on the Island where we can buy accessories for it. So we had to select a Company from many on the Internet. It was a random choice when we picked out Southdowns Motorcaravans. So you can imagine how impressed we are to find Stephen! Stephen responds to my emails which are often at out of hours and odd times of the week, within seconds, and usually I have difficulty describing the item I need, as I have no brochure or sizes appertaining to the item I am looking for. Never is there a problem he doesn't solve. He completely knows all about your stock sales, and he is friendly and obliging all the time, even if it's a Sunday morning, his voice on the telephone is upbeat and alert. Any item he sends to Jersey is well wrapped, arrives in good condition and no matter how large or small it takes no time at all before I receive it. Fantastic. I have never met this man naturally, as we live in Jersey. But the service he offers on behalf of your Company is like shopping at our friendly corner shop over here and we are a close Parish Community! In fact I was surprised to learn that he was not the Manager/Owner of Southdowns Motorcaravans! His Customer Service is exemplary. It is a pleasure to do business with him. Thank you for taking time to read my email. I expect you are very busy especially if all your staff are as obliging as Stephen. Regards Dianne Mr. and Mrs. L Trinity, Jersey September 2010 Hi Julie, Everything was perfect. Job well done. Thankyou. Best Regards, Nisheet, Chelmsford August 2010 Good Morning. I have been just looking at your site, which by the way is Excellent with the range of photos etc, you have put into each Motorhome, so well done !! Kind Regards John D August 2010 Hello Thanks for sending the part I ordered on Sunday. Would you believe I have received it and fitted it already. What service you give. Well done. Thanks George I August 2010 Hi First may I congratulate you on an excellent website particularly the gallery section, more comprehensive than anything provided by the manufacturers. Regards John B August 2010 Hi Julie Just a wee note to say thanks, all the parts have arrived and my motorhome now looks like it was never damaged, your help is greatly appreciated. Yours Sincerely Alasdair T August 2010 Just a word of congratulations on your super-comprehensive set of photos. Exactly what we buyers need to sort the vans out from our computers, so that we can go to the next show with only a few vans on our shortlist! I went to the last show hoping to buy a Burstner travel Van 620g (thinking I had whittles down my short list). Nowhere in the brochure did it say it only had one garage door (which was on our ‘must have’ list), so a lot of time was wasted. Thank you for your sets of photos which will stop me making further mistakes! A B July 2010 Thanks for a first class service Graham July 2010 On Monday 19th July I phoned your company and spoke with Stephen Mead regarding a Fiamma awning part for my motor home. I explained what I wanted, gave him the part number, and with seconds he understood what I was after. He checked with me again to ensure he had the correct information, ordered it, took payment and as promised the part arrived today, Tuesday 20th. The reason for this email is that I live near Wigan in the North West and had spent a considerable amount of time on the phone with several stockists in the Lancashire, Cheshire and Greater Manchester area trying to locate the part. With exception of one the service and help they offered leaves a lot to be desired. Your Mr Mead is a credit to your company. Please pass on my thanks for his polite, efficient, knowledgeable service. Regards Bill D July 2010 Just to say - thanks!!! Delighted with the blocks and the shipment worked perfectly. Regards, Howard July 2010 Parcel arrived mid morning - many thanks for prompt & efficient service. Regards. Graham Coates July 2010 Guys an' Girls I would like to say a big thank you to all of you, I ordered a part online Sunday it arrived Tuesday (today) and I fitted it and now I can use my awning again this weekend, I think you are very efficient and I will recommend to anyone. Thanks again Geoff Levy July 2010 Russell thanks for replying, I am now sorted. Thanks once again. Roma and Ernie B July 2010 Dear Julie, The locks duly arrived and have been installed. Many thanks for your help and prompt attention. Kind regards Graham A June 2010 Dear Julie, Just a note to thank you for the excellent service you provided! To recap, I phoned you on Tuesday morning around 11am with my card details (having emailed my address) for two sets of door retainers. Imagine my surprise when they landed on my doorstep the very next morning! Feel free to use this message to get a pay rise or any other publicity. Fantastic service!!!! Thank you Colin B June 2010 Many thanks for the impressively rapid response to my query! I will see how I get on with the handlebar tape! Thanks again, Dave C May 2010 Good Morning Stephen We would just like to say how delighted we are with our Tab Caravan. The service we have received from yourself and Southdowns has been superb. We will gladly recommend the company if anyone asks us about the Tab when we are on our travels. Many Thanks Adam Hannah & Joshua May 2010 Good afternoon. Can you please pass on my greatest thanks to your parts department who quickly and efficiently sourced and supplied a new part for my Burstner Aviano i725. I just wish my local dealer would be as efficient. Best regards. Fraser. I.F.McD Estates Manager April 2010 I have just received the parts I ordered for my Burstner Elegance 660i. They are exactly what I required and I wish to thank you for your prompt and efficient service. Brian. May 2010 Hi Just a quick e mail to say thank you for a excellent service you gave me on my order no 100000141 Once again thank you Peter L May 2010 Hi, I got the part today many thanks and a great service will use again. Cheers Colin March 2010 Hi Southdowns Motorhome Centre I would like to thank Stephen Mead for his help on locating a Switch for my Truma water heater, it is now fitted and I have hot water. It is comforting to make a telephone call and to talk to a friendly voice on the Other end of the phone, well done Southdowns I shall defiantly contact you again In the future Regards Keith March 2010 For the attention of Julie Topley Many thanks for the last part of my spares order, everything arrived safely. You have confirmed my first port of call when I upgrade my motorhome Many thanks Stuart H February 2010 Hi Julie, Many thanks for the door retainers you sent for our Laika motorhome. May I congratulate you on your quick and efficient service which is in stark contrast to the service I received from (*elsewhere), who I had initially contacted as they are our nearest Laika dealers. It seems they are only interested if you want to buy a new vehicle from them or if you bought your current van from them. Needless to say I will recommend your firm to any other Laika owners I meet. Geoff R. January 2010 Hi Ben Thanks for seeing that the towbar and other work went smoothly. I am pleased with how the the towbar fits etc. It lives up to your description and looks very neat. Despite my initial worries over the Credo you been reassuring all along and I am most grateful for that. In fact all of the people I have met at Southdowns have been very good. Hope you and your family enjoy Christmas. Regards EG Thank you very much! Postie has just delivered it! You guys do a great service! Chris* Dear Trevor Thank you for all your help yesterday. You made the day run very smoothly and all your staff were extremely helpful.. Regards *Anne S* Mate (Julie) - if you ever get down to NZ there's a bed / tour guide / a good night Absolute 1000000000000000000000000% Customer Satisfaction - if only there were more people out there like this. Send this onto your boss as you should have his job. Thanks for your time and help. Cheers - have a great Christmas Julie and your family. Steve H, Operations Manager, Industrial Products & Packaging, Hamilton, NZ Hello, Your Retail Manager, Mr Stephen Mead has been very helpful in a recent purchase, please pass on my sincere thanks Kevin M Thank you for a brilliant web site. First site I’ve encountered with a decent set of photo’s of motorhomes Will be visiting soon. Thanks again. John Hi, This morning when I emptied the mailbox it was a letter with four inside covers for our awning, I was very happy! Thanks for the great service and fast delivery! We can certainly recommend you to other mobile home owners! Best regards Jakob N Michael I know that Bryn is writing a personal thank you to you and all your staff but I just wanted to add my thanks. The “wagon” was simply amazing and everyone was so incredibly helpful, kind and so very generous it was extremely humbling. Quentin was just incredible, patient and always on hand, what a guy! I simply can’t thank you and everyone at Southdowns Motor Centre for your amazing support to Help For Heroes. I promise not to contact you again for a while at least!!! Warmest Regards Mark Elliott, Chief Of Staff, Help For Heroes See our Help for Heroes story on our News Pages Hello Joe, Just to thank you for the good service you gave us today; we feel our trust will not be misplaced this time! The van drove brilliantly on the way home and we are both delighted. The flowers were a nice touch. Kind regards Carolyn and Keith F Sir (Mike), you are a gent, and you know your stuff, bits ordered arrived today, just 19 hours after ordering, and you hit the nail on the head. fits a treat!! Thank you most sincerely, ill be back for more for sure. Many thanks again for your prompt response, invaluable help and great service and you can print it if you wish. Ian Hi Ben, Just wanted to say thanks (and to your staff) for no doubt making an effort to get my motorhome ready. You could probably tell I was slightly stressed, worrying as I know little about motorhomes and whether you could make it happen in time. Its a great experience, don't know how I lasted without one! Looking forward to a holiday in it! Thanks again Andrew. Dear Michael We are very pleased with our new Rexosline motor home. We went away for a few days and it was great. There were a couple of things we could not understand but your helpful team at Southdowns soon put us right. J is very pleased with everything especially the Toilet. We have struggled with the bed it is much heavier but lovely to sleep in so much more space. Thank you very much for finding the Van and enabling us to have it we would never have afforded all the Extras. Thanks also to all your Staff who have been so helpful and patient especially Ben and you. Love J Dear Andy Reference electrical fault on Delfin 680.(Jersey CI) I think the problem has now been sorted. It was just to thank you for your prompt return of my phone call which is so rare these days. Your company has helped me on a few occasions before of which the service is exceptional. Many thanks David W Dear All at Southdowns , Thank you so much for the kind and efficient help you gave us last Saturday when we collected ' Bertie ' , our TAB 400L , and the flowers were a lovely surprise . We felt very comfortable for our first night and enjoyed seeing people's reactions as we drove along too ! We are looking forward to getting to know it more this weekend . With best wishes from 2 happy TAB owners , Sue and Mike M. Hello and Good Morning, This morning after receiving a reply to my email I visited the shop to get some items, I would like to comment that Mike, The Store Person was excellent and helped me so much. I have visited many outlets in Southampton and I can assure you they could do with having ten minutes with him. Cheerful and knowledgeable and most of all time for the customer. Thank you and best wishes Jack P Michael, Have now been living continuously in the Cruiser for nearly one month. The MAN is behaving perfectly - going like a dream. Our drive across Europe into Turkey was 4,100 kms, through some of the most treacherous weather imaginable, plus of course 3,400 metre mountains and blizzards and ice & snow with visibility down to 1 metre at times. The MAN was perfect for such conditions. Have now done 8,400kms in the first month. Living in the Concorde is wonderful. It was speced exactly right for us. We would not change anything. With best regards, Bernard & Olga B Hi Stephen, Just to let you know that the Isabella T@B awning bag and box have just been delivered ! Thanks V much, I’m well impressed. Hello . . . . . I ordered an end stop for my Fiamma yesterday afternoon, it arrived this morning, !!!! Thank you so much for such speedy service, and the gentleman (Stephen) was very helpful. Thank you once again, IP Dear Andy, Many thanks for your patience and knowledge earlier today when helping me on the phone with a problem on my Laika Ecovip double step. I finally found the elusive problem, in no small part to your excellent directions around the van... seemingly from memory. The van is due to be hired for a week as of tomorrow, so I stood to lose £400 with a cancellation, all for a 38p fuse but, I'd never have found that fuse without your help. A credit to yourself and your company, well done. Many thanks, *Steve* Hi There, I just wanted to acknowledge the wonderful level of service I have just received from your company, I needed some Fiamma parts for my 1997 VW camper van and was going around in circles on there website, during my frustration I came across your website and called. I was greeted by Stephen who took the reigns and within a couple of days the parts were on my van. I have since called Stephen to thank him. I wish I had received this level of service from where I purchased my van. Regards Helena C T Dear Michael Thank you once again for your positive reply, how else could we or anyone ever goes elsewhere. We love our new motorhome and had such great fun in our first visit this week to Longleat, in fact we would argue that we had more fun this week that all the tens of thousands we have spent in 5 star hotels over the world for many years. I said to my wife that people are so friendly, respectful and considerate and I so wish I had done this 20 years ago. Thank you once again for respecting our needs Kindest regards Martin & Nikki K Thank you very much for the service you gave and especially for the flowers. Kind regards Alan & Pat C-O Hi Michael, thought I'd send you a pic of Goliath (that's what we've christened our Concorde!), We're in Almerimar, wild camping with the Germans - they all keep looking at our motorhome - probably because we've got the best one here (not that I'm biased or anything) and we are so pleased with it so thanks again for everything. Regards Suzy Hi Julie, Andy phoned us with info and we have managed to repair fault without use of circuit board. I will sent it back to you. Thanks for all your help, will you also thank Andy very much for his info and help. Thanks again. regards John Hi Julie, Just to thanks to you and Andy, the part arrived at about 09.30 this morning and is now fitted and working ok. Excellent service as I only ordered it yesterday Thanks Mark. Julie You are smashing !! thanks for all your help. Clive. Hi Alyson, I really appreciate your help. I have contacted the relevant authorities in France, and it looks like I have to obtain a certificate of conformity from the chassis ie Ford, but its a lot more complicated, i'm beginning to wish I hadn't bought it. I'll take it from there and see what happens. Thanks again, Mark Hi Alyson, What an amazing service 10 Minutes after spending email for marker light it arrives in post most impressive. Have posted other one back many thanks regards Jon Hillas (Aire Self Drive) See Also: About Us Pages Welcome \| Michael's Motorhome Philosophy \| Staff \| Recruitment \| Customers \| Testimonials See Also: Other Sections News \| Events \| Awards